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Shipping

Shipping Methods

FREE SHIPPING OFFER:
  • Order $39.01 or more of your favorite gear and receive free standard shipping within the United states. Please see below for estimated delivery time.


    You must select "Standard Shipping" as your shipping option at checkout. All other shipping options (such as "Priority Shipping" or "Two Day delivery") will incur a shipping charge.

    Regular Shipping
    Standard:
  • If you do not qualify for free shipping (above), standard shipping within the United States is one flat rate charge of $4.95. Please see below for estimated delivery time.


    Priority Shipping:
  • You may select "Priority Shipping" for a flat rate charge of $9.00, with an estimated delivery time of 2 to 4 days. Please see below for estimated delivery time.


    FREE RETURN SHIPPING:
    At Detour Gear Zone, we always take customer satisfaction seriously! We want you to be completely Satisfied with your purchase, or we will give you your money back. We are now offering FREE RETURNS on any order over $50.*

  • Detour Gear Zone stands behind the quality of our products . Money back guarantee-easy return system! If you are not completely satisfied with your purchase, return the UNUSED product for a prompt refund or exchange within 60 days of purchase!


  • *If your order amount before shipping charges (and in some instances, before taxes) is greater than $50 and if the order shipping destination is within the lower 48 states, your order will qualify for Free Return Shipping.


  • For orders less than $50 or orders shipped outside of the lower 48 states (including Alaska & Hawaii), the customer is responsible for return shipping costs.
  • Click for Return Policy details

    The shipping charge for all other U.S. shipping methods (including express shipping) is calculated based on the order amount. The shipping charge closely approximates the actual published rate and we do not charge any "handling fees." Please see below for estimated delivery time.

    U.S. Shipping Rates

    Order Amount Standard 2 Day Air Overnight Air
    up to $39.00 $4.95 $26.99 $41.99
    $39.01-$50.00 FREE $26.99 $41.99
    $50.01-$100.00 FREE $28.99 $43.99
    $100.01-$150.00 FREE $30.99 $45.99
    $150.01 and over FREE $32.99 $47.99


    Please note: When standard shipping is selected, Detour Gear Zone determines the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), UPS or FedEx. Shipping charges may be subject to sales tax depending on the tax laws of the state the order is being shipped to.


    International ordering and shipping.

    Shipping locations and oversize and/or heavy items may require additional charges. If additional shipping charges apply, you will be contacted for verification and approval before your order is shipped.



    Orders shipped outside the U.S. will likely incur UPS brokerage fees, customs fees, tariffs, duties, value added tax (VAT) and/or other fees imposed by your country. Detour Gear Zone is not responsible for these fees, and we have not included them in your shipping charges. You will have to pay these fees. If you refuse a package, we will subtract from your refund any fees and additional shipping charges that we incur. If you have any doubts about additional fees, please contact your local customs office before you place your order.


    We perform Address Verification on every credit card. Your order could be delayed or cancelled if your bank does not provide Address Verification Service. To expedite your order, please use a credit card issued by an American bank whenever possible.


    We reserve the right to refuse shipment to countries with high incidence of fraud. If your country does not appear as an option during check out, it likely means that we are unable to ship there.


    Restricted Brands
    The products of these brands are restricted to sales to U.S. addresses only:
  • Black Diamond
  • Deuter
  • .


    Canadian Shipping Rates
    Shipping locations and oversize and/or heavy items may require additional charges. If additional shipping charges apply, you will be contacted for verification and approval before your order is shipped.



    Order Amount Shipping Cost
    Up to $50.00 $16.00
    $50.01-$100.00 $20.00
    $100.01-$200.00 $24.00
    $200.01-$300.00 $31.00
    $300.01-$400.00 $36.00
    $400.01-$500.00 $41.00
    $500.01 and up $54.00


    Other International Shipping Rates
    Shipping locations and oversize and/or heavy items may require additional charges. If additional shipping charges apply, you will be contacted for verification and approval before your order is shipped.



    Order Amount Shipping Cost
    Up to $50.00 $19.00
    $50.01-$100.00 $29.00
    $100.01-$200.00 $38.00
    $200.01-$300.00 $47.00
    $300.01-$400.00 $56.00
    $400.01-$500.00 $65.00
    $500.01-$800.00 $74.00
    $800.01 and up $89.00




    Shipping Timeline
    Most orders ship within 24-48 hours, Monday to Friday, not including Holidays.
    Wondering when your order will arrive? Get an estimated arrival date for domestic orders placed today.



    Estimated Delivery Time
    Standard(Lower 48)* 3-7 Business days(not including holidays and weekends)
    HI, AK, US Territories* 5-9 Business days(not including holidays and weekends)
    Post Office Box(U.S.)* 3-7 Business days(not including holidays and weekends)
    APO/FPO* 1-2 Weeks(not including holidays and weekends)
    USPS Priority Mail* 2-4 Business days(not including holidays and weekends)
    UPS Ground 2-6 Business days(not including holidays and weekends)
    UPS 3-day Select 3-4 Business days(not including holidays and weekends)
    UPS 2-day Air 2-3 Business days(not including holidays and weekends)
    UPS Next Day Air 1-2 Business days(not including holidays and weekends)
    Canada Standard* Approximately 2-3 weeks (customs processing varies)
    Canada Express Approximately 2-3 weeks (customs processing varies)
    International Standard* Approximately 2-4 weeks (customs processing varies)
    International Express Approximately 1-2 weeks (customs processing varies)


    Note: *These shipping methods may not include point-to-point package tracking. We reserve the right to refuse any international order for any reason.

    Oversized & Hazardous Items



  • Oversized Items

  • Shipping bikes, canoes, rooftop boxes and other oversized or heavy items costs extra. Be sure to read the special shipping information that appears on the product page, or on the purchase agreement page which you'll see when you place the item in your shopping basket.

  • Hazardous Items

  • Because flammable items must be sent via surface shipping, they may be shipped separately from the rest of your order.


    Sales Tax
    Detour Gear Zone is required to charge all applicable state and local sales tax on orders shipped to states where we have a physical presence. Some taxing authorities also require the taxable amount to include any shipping and handling charges, while others charge sales tax only on merchandise. We are required to follow the rules of each state.


    Gift Cards—No sales tax is charged when buying gift cards. The appropriate sales tax will be charged on the purchase when the gift card is used.






    Questions? Call 1-877-338-6870 (8am - 6:00pm PST Weekdays)
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